Terms and Conditions

1. Introduction

These Terms and Conditions govern your use of the Callvoroo Events website located at callvoroo.com and any related domains, as well as your use of our event planning and entertainment services. Please read them carefully before browsing our website, submitting an inquiry, or making any event arrangements with Callvoroo Events.

By engaging with our website or services, you acknowledge that Callvoroo Events operates as a Canadian event agency specializing in casino-themed entertainment for social and corporate occasions, and that all activities we provide are intended solely for leisure and hospitality experiences.

2. Acceptance of Terms

By accessing, browsing, or using callvoroo.com, or by submitting a request through our Contact Us page, you agree to be bound by:

• These Terms and Conditions
• Our Privacy Policy
• Our Cookie Policy
• All applicable federal, provincial, and municipal laws and regulations in Canada

If you do not agree with any part of these Terms and Conditions, you must discontinue use of our website and refrain from booking or using our services.

3. Services Overview

Callvoroo Events specializes in designing and delivering immersive, casino-themed entertainment experiences for:

• Corporate events, including team building, awards nights, and holiday parties
• Private celebrations such as birthdays, anniversaries, and family gatherings
• Wedding receptions, charity galas, and networking evenings

Our services may include, but are not limited to, full-service planning, event coordination, professional event hosts, poker tables, roulette entertainment, blackjack tables, symbolic gaming chips, themed décor, and related entertainment logistics.

All casino-style games and gaming-style equipment provided by Callvoroo Events are strictly non-gambling and for entertainment purposes only. No real money is accepted or paid out, no wagering or betting is permitted, and no cash prizes, monetary rewards, or financial stakes are associated with any of our activities.

4. Eligibility to Use

Our website and services are intended for individuals and organizations located in Canada. By using callvoroo.com or booking an event with Callvoroo Events, you represent and warrant that:

• You are of legal age in your province or territory of residence to enter into binding contracts for event services
• You are authorized to act on behalf of any organization you represent, where applicable
• You will comply with all applicable venue, workplace, and local regulations related to hosting social events

Callvoroo Events reserves the right to decline or cancel services if we reasonably believe that eligibility requirements are not met or that an event may conflict with our entertainment-only policy, our safety standards, or applicable law.

5. Booking and Payment

To secure Callvoroo Events for a casino-themed event, corporate celebration, or private party, a written or electronic service agreement must be executed between you and Callvoroo Events. This agreement will set out the specific event details, scope of services, fees, and logistical arrangements.

Depending on the nature and scale of your event, a non-refundable deposit or booking fee may be required to confirm your date. Remaining balances, payment schedules, and accepted payment methods will be specified in your contract.

You are responsible for ensuring that all information you provide at the time of booking—including dates, times, venue address, contact details, and any special requirements—is accurate and complete. Changes requested after confirmation may be subject to availability, additional fees, or updated terms.

6. Cancellation and Refund Policy

Cancellation terms, refunds, and rescheduling options are governed by the specific service agreement associated with your event. This agreement will outline the applicable timelines and financial implications in the event of:

• Client-initiated cancellation or postponement
• Changes in guest numbers or event scope
• Venue availability or access issues
• Force majeure or circumstances beyond reasonable control

You should refer to your signed contract for detailed information on notice periods, non-refundable amounts, and eligibility (if any) for partial refunds or credits. If you have questions about your cancellation or refund terms, please contact us directly through our Contact Us page.

7. Client Responsibilities

When working with Callvoroo Events to host a casino-themed event, poker night, or corporate celebration, you agree to:

• Provide complete and accurate event information, including timings, venue details, and site access instructions
• Arrange any necessary venue permissions, permits, or approvals required for entertainment services and equipment setup
• Inform guests that all casino-style activities are entertainment-only and that gambling, betting, and real-money stakes are not permitted
• Ensure participants conduct themselves respectfully and comply with venue rules, our hosts’ instructions, and applicable health and safety guidelines
• Take reasonable steps to maintain a safe environment for guests, venue staff, and Callvoroo Events personnel

Callvoroo Events reserves the right to suspend or adapt activities on-site if, in our reasonable judgment, guest behaviour, venue conditions, or other factors compromise safety, violate our entertainment-only format, or breach applicable laws or venue rules.

8. Intellectual Property

All content and materials made available through callvoroo.com and our services—including text, copywriting, logos, branding, designs, layout, graphics, photos, event concepts, and marketing assets—are the intellectual property of Callvoroo Events or our licensors and partners, unless otherwise stated.

Without our prior written consent, you may not:

• Copy, reproduce, or redistribute website content or event materials in any form
• Modify, adapt, or create derivative works based on our designs, concepts, or imagery
• Use our trademarks, logos, or brand elements in connection with any other business, service, or product

Limited, non-exclusive permission may be granted for clients to share approved event photographs or recaps for personal or internal corporate purposes, provided that appropriate credit is given to Callvoroo Events and no commercial misuse occurs.

9. Disclaimers

Callvoroo Events provides entertainment planning and event coordination services on an "as available" basis and, to the maximum extent permitted by law, makes no warranties, express or implied, regarding the uninterrupted availability of our website or any particular outcome from the use of our services.

In particular:

• All casino games, poker tables, roulette entertainment, and blackjack tables offered by Callvoroo Events are strictly for entertainment and hospitality purposes
• No cash prizes, real-money gambling, or betting activities are facilitated, endorsed, or permitted by Callvoroo Events
• We are not responsible for any losses, disputes, or damages arising from guests attempting to introduce money, private wagers, or informal betting to our entertainment sessions

To the fullest extent allowed by applicable law, Callvoroo Events disclaims liability for indirect, incidental, consequential, or punitive damages arising from your use of callvoroo.com, your reliance on website information, or your participation in our events, except where such limitation is prohibited by law.

10. Compliance and Legal Use

You agree that you will not use Callvoroo Events’ website or services for any unlawful purpose or in any way that could contravene applicable Canadian legislation, including laws related to gaming, advertising, privacy, and consumer protection.

Our casino-themed events are carefully designed to align with Canadian legal requirements for social and corporate entertainment. They use symbolic gaming equipment and non-monetary scoring or prizes only. We do not operate as a gambling provider, casino, or gaming establishment.

We may refuse, cancel, or modify our involvement in any event if we reasonably believe it could be associated with illegal conduct, unlicensed gambling, money wagering, or any activity that conflicts with our entertainment-only positioning or regulatory expectations.

11. Changes to These Terms

Callvoroo Events may update or amend these Terms and Conditions from time to time to reflect changes in our services, operational practices, or applicable legal requirements.

Any updates will be posted on this page with a revised effective date. Your continued use of callvoroo.com or ongoing engagement of our services after such changes take effect will constitute your acceptance of the updated Terms and Conditions.

If you have questions about these Terms and Conditions, or if you require clarification in relation to a scheduled casino-themed event, corporate celebration, or private party, please contact us via the Contact Us page.